Last updated: 12 August 2026

Deleting your account

Want to delete your TeamFamily account and the data linked to it? You can do it yourself in the app in a few seconds. Below you'll find the instructions and exactly what we remove.

How to delete your account - in the app

Open Profile → Account → Delete account and confirm your identity - we delete your account and the associated data immediately. Shared data (e.g. historical settlements) is anonymized so as not to affect other household members' data.

• an account with a password - confirm with your password,
• an account created through Google or Apple (no password) - confirm by signing in with that provider again.

If you own a family/group, first transfer it to another household member or delete it - only then can you delete your account. This protects the data of the other members of the group.

No access to the app? Email support@teamfamily.pl.

Can't sign in? We'll delete it on request

If you no longer have access to the app, we'll delete your account after verifying the request:

1. Email support@teamfamily.pl from the email address linked to your account - this lets us confirm the request comes from you and not from an unauthorized person.
2. Put “Account deletion” in the subject line.
3. We'll confirm we received your request and delete the account and associated data within 30 days.

What data will be deleted

• account data: email address, password (hash), username, first name, profile color,
• the links to your Google and Apple accounts,
• active sessions (refresh tokens), activation codes and password-reset codes,
• the link between your account and the push notification token - the device stops receiving notifications,
• shopping-list items you created,
• your settlements and balances.

If you used Sign in with Apple, we also revoke the authorization you granted our app with Apple when the account is deleted.

What we may keep or anonymize

• Shared data (e.g. historical settlements visible to other household members) may be anonymized rather than deleted, so as not to affect other users' data.
• Data we must retain for legal or security reasons is kept for the required time and then deleted.

Questions?

For account and personal-data matters, email support@teamfamily.pl. See also our Privacy Policy.